Brow shape with brow and lash tint
Cancellation Policy
Booking Process: Appointment Booking: Customers can book appointments through our website, mobile app, or by calling our salon directly. Deposit Requirement: To secure their appointment, a non-refundable deposit is required. The deposit amount will be communicated at the time of booking and is typically a percentage of the total service cost. Confirmation: Once the booking is made and the deposit is received, customers will receive a confirmation email or text message with the details of their appointment. Cancellation and Rescheduling Policy: Cancellation: If a customer needs to cancel their appointment, they must do so at least 24 hours/days in advance. Failure to cancel within this timeframe will result in forfeiture of the deposit. Rescheduling: Customers are allowed to reschedule their appointments without penalty if done within the specified cancellation timeframe. The deposit will be transferred to the new appointment. Late Arrivals: Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to shorten or reschedule your appointment, and the deposit may be forfeited. Refund Policy: Non-Refundable Deposit: The deposit is non-refundable under any circumstances, except in cases where the salon cancels the appointment due to unforeseen circumstances. Exceptions: In rare cases, exceptions may be made at the discretion of salon management. Additional Policies: Service Changes: Any changes to the services booked must be communicated at least 24 hours/days in advance. Additional charges may apply based on the revised service. Deposit Deduction: The deposit will be deducted from the total cost of services rendered on the day of the appointment. No-Shows: Failure to show up for a scheduled appointment without prior notice will result in forfeiture of the deposit. Contact Information: For any questions or concerns regarding our booking policy, please contact us at lashbrowcentral@gmail.com.
Contact Details
33 Lincoln Street, Richmond VIC, Australia
+61423405383
lashbrowcentral@gmail.com